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Privacy Policy

Privacy Policy

This Privacy Policy explains how 1‑Circle and its affiliates, partners, employees, and agents (“1-Circle”, “we”, “us”, or “our”) collect, use, maintain, and disclose information collected from:

  • Users of our website and digital platforms

  • Email, WhatsApp, phone, and other communications between you and us

  • Mobile or desktop applications connected to our services

  • Your interactions with our advertisements on third-party platforms

  • Information collected through our customer support and call centers


By using our services, you agree to this Privacy Policy.

Personal Information We Collect

We may collect personal information that identifies you, including:

  • Full name

  • Email address

  • Phone number

  • Passport copy

  • Emirates ID

  • Visa information

  • Business or company documents

  • Billing and payment details

  • Any information provided during consultations or service requests


We collect information when you:

  • Contact us through forms, calls, or messages

  • Request business setup services

  • Subscribe to updates or marketing

  • Enter into agreements with us

You may refuse to provide personal data, but this may limit our ability to provide services.

You may request updates or corrections by contacting: connect@1-circle.com

Non-Personal Information

We may collect non-identifiable data such as:

  • Device type

  • Browser information

  • IP address

  • Website usage data

  • Location data (approximate)

This helps us improve our services and user experience.

Cookies

Our website may use cookies to enhance user experience and analyze traffic.

You can:

  • Disable cookies through browser settings

  • Delete stored cookies anytime

Some features may not function properly if cookies are disabled.

How We Use Your Information

We may use your information to:

  • Provide business setup and related services

  • Process applications, licenses, visas, and documentation

  • Communicate with you regarding services or inquiries

  • Improve customer experience

  • Send updates, offers, or promotions (with your consent)

  • Meet legal and regulatory requirements

  • Prevent fraud and manage risk

By submitting your information, you consent to its processing as described.
You may withdraw consent anytime by contacting us.

Marketing Communication

If you opt in, we may send:

  • Business setup offers

  • Promotions

  • Company updates

  • Service notifications

You can unsubscribe anytime by contacting us or using the unsubscribe option.

Sharing of Information

We do not sell or rent your personal information.
We may share your data with:

  • Government authorities and free zones (for license processing)

  • Banking partners

  • Visa and immigration authorities

  • Service providers and consultants working on your case

  • IT and software providers

  • Legal authorities when required by law

  • Business partners in case of mergers or restructuring

All parties are required to maintain confidentiality.

Data Security

We implement appropriate security measures to protect your data from:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

However, internet transmission is not 100% secure, and you share data at your own risk.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (where legally permitted)

  • Restrict or object to processing

  • Withdraw consent

To exercise your rights, contact: connect@1-circle.com

Data Retention

We retain your data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain records required by authorities

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Policy Updates

We may update this Privacy Policy from time to time.
Continued use of our services after updates means you accept the changes.

Contact Information

For privacy-related inquiries:
Email: connect@1-circle.com
Phone: +971 50 642 2533
Website: www.1-circle.com

Acceptance

By using our services, you confirm that you have read and agreed to this Privacy Policy.